Vanilla Bean Catering Terms and Conditions
1. Quotations:
1.1. The Vanilla Bean Quotation for the Event (specified in the Quotation) is presented to the
Customer (specified in the Quotation) with these Terms and Conditions and is valid for three
months from the Date of the Quotation, or until deposit paid
2. Payment:
2.1. Acceptance of the Quotation by the Customer must be in writing or confirmed by email, and
accompanied by a deposit which shall be 30% of the Quotation Price (specified in the Quotation),
to reserve the date.
2.2. Vanilla Bean (VB) reserves the right to decline an acceptance. In this case, a written declination
shall be emailed or posted to the Customer within seven days of receipt of written acceptance.
2.3. Up to 80% deposit of Quotation Price required 28 days prior to the event, and remaining balance settled post
event (specified in the Quotation). Failure of the Customer to adhere to these terms may result in
cancellation with costs as set out in Schedule 1.
2.4. An invoice for any extra costs will be issued following the Event.
2.5. Invoices are due for settlement within 14 days of the date of invoice issue, after which time VB
reserves the right to charge interest at 2% above Barclays Bank PLC base rate on any sums which
remain overdue.
2.6. Payment may be made by cheque, bankers draft, automated transfer & credit or debit card direct into
the quoted account.
2.7. In the case of cancellation, payment will be due in accordance with the list of prices specified in
Schedule 1.
2.8. No deduction for any set-off, compensation or claim shall be made by the Customer from any
due payment.
3. Variations:
3.1. VB’s menu prices are prepared on the basis of specific numbers. Prices are subject to alteration
depending on the final number of guests. The contents of menus, decoration or any other items
VB shall supply are subject to market availability.
3.2. Any variation to the services which is requested by the Customer must be notified in writing to VB
not less than fourteen days prior to the Date of the Event. VB will use its reasonable endeavours
to comply with any requests for variations, subject always to agreeing with the Customer any
alteration to the Quotation which may become necessary. For the avoidance of doubt VB shall
not be obliged to make any such variations.
3.3. VB will, at its discretion, remove any food, which it deems to be unsafe for consumption, due to
the time elapsed from preparation. VB cannot be held responsible for the safety of any food
supplied by the Customer or any other third party.
4. Loss and Damage:
4.1. The Customer is responsible for all equipment from the time of delivery until it is collected.
Any breakages, loss or damage, however caused, will be charged to the Customer at the full
replacement value.
5. Force Majeure:
5.1. No liability is accepted for failure of performance due to strike, lock out, hostilities or any other
circumstances outside VB’s control.
6. Limitation of Liability:
6.1. VB accepts no liability for loss, damage or consequential loss, except to the extent required by
law, caused by VB’s failure to perform its obligations (whether the failure is due to negligence on
the part of VB, its officers, employees or subcontractors or due to other causes), but nothing
herein shall exclude VB’s obligation to pay compensation for death or personal injury as required
by law.
7. Law of Contract:
7.1. The performance, the validity, construction and all aspects of the order shall be governed by
English Law and VB and the Customer will submit to exclusive jurisdiction of the English Courts.
Vanilla Bean Catering And Event Design
SCHEDULE 1
In event of the cancellation of the Event by the Customer the following percentage of the sales value will be charged unless
we have a separate written agreement clients:
1. Food:
1.1. Cancellation within 12 weeks – 25% of quoted price
1.2. Cancellation within 8 weeks – 50% of quoted price
1.3. Cancellation within 3 weeks – 100% of quoted price
2. Hired Equipment:
2.1. Cancellation within 12 weeks – 50% of quoted price
2.2. Cancellation within 8 weeks – 100% of quoted price
3. Marquee:
3.1. Cancellation within three calendar months – 100% of quoted price or subject to terms
agreed with individual marquee suppliers
4. Staff:
4.1. Cancellation within 12 weeks – 50% of quoted price
4.2. Cancellation within 8 weeks – 100% of quoted price
5. Flowers and Decoration:
5.1. Cancellation within 4 weeks – 50% of quoted price
5.2. Cancellation within 2 weeks – 100% of quoted price
6. Entertainment:
6.1. Cancellation within three calendar months – 100% of quoted price or as specified by individual artistes
7. Lighting:
7.1. Cancellation within 8 weeks – 50% of quoted price
7.2. Cancellation within 4 weeks – 100% of quoted price
8. Locations:
8.1. Cancellation within 3 calendar months – 100% of quoted price or subject to terms agreed with individual locations & venues
9. Wines, Spirits & Beers specially purchased:
9.1. Cancellation within 3 weeks – 100% of quoted price
For further information contact: 01932 356180 or email surrey@vanilla-bean.co.uk